At epg88, entertainment comes first — but never at the expense of your wellbeing. We provide a full suite of tools, resources, and professional support to help you stay in control, set limits, and enjoy betting and casino gaming as a safe, enjoyable leisure activity.
epg88 is built on the principle that online betting and casino gaming should be an entertaining, enjoyable leisure activity — not a source of financial stress, relationship problems, or personal harm. We are committed to promoting responsible gaming practices across every aspect of our platform, from account registration and KYC verification to real-time behavioural monitoring and proactive intervention when we identify signs of at-risk play.
For the vast majority of our Members across Jakarta, Surabaya, Medan, Bandung, Bali, and beyond, betting on BRI Liga 1 football matches, playing live Evolution Gaming casino tables, spinning Pragmatic Play slots, or participating in togel (Indonesia's traditional numbers lottery) is a harmless form of entertainment enjoyed within sensible spending limits. However, we recognise that a small percentage of players may develop problematic gambling behaviours that can negatively impact their finances, mental health, and relationships.
That is why epg88 provides a comprehensive suite of Responsible Gaming Tools — all available free of charge, all accessible 24/7 from your account settings, and all designed to give you complete control over how much you deposit, how long you play, and when you need to step away. These tools are not an afterthought or a regulatory checkbox — they are a core feature of the epg88 platform, designed to protect you and to ensure that gambling remains fun.
Every tool listed below is available free of charge from your account settings. Activate them at any time — no questions asked, no judgement, instant effect.
Set daily, weekly, or monthly limits on how much you can deposit into your epg88 account. Once your limit is reached, you will not be able to make further deposits until the period resets.
Set a maximum loss threshold over a defined period. If your net losses reach this limit, you will be temporarily prevented from placing further bets until the period resets.
Set a maximum duration for each gaming session. When your session time expires, you will be automatically logged out and required to take a break before logging back in.
Receive periodic on-screen reminders showing how long you have been playing and how much you have won or lost during the current session — helping you stay aware of time and spending.
Take a temporary break from the platform for 24 hours, 72 hours, 7 days, or 30 days. During a cooling-off period, you will not be able to log in, deposit, or place bets.
Permanently close your account for a minimum period of 6 months. Self-exclusion is irreversible during the exclusion period and is the strongest tool available for problem gambling.
Problem gambling does not develop overnight. It is a gradual process characterised by increasing time spent gambling, rising bet sizes, chasing losses, and gambling with money you cannot afford to lose. If you recognise any of the following warning signs in your own behaviour — or in the behaviour of someone you care about — it may be time to seek help.
Self-exclusion is a voluntary agreement to close your epg88 account for a minimum period of six (6) months. Once activated, self-exclusion cannot be reversed during the exclusion period — not by you, not by our support team, not under any circumstances. This is the most powerful Responsible Gaming Tool available and is designed for Members who feel they have lost control of their gambling and need a complete break from the platform.
During the self-exclusion period:
To activate self-exclusion, please contact our support team immediately via live chat or email at [email protected]. Our agents are trained to handle self-exclusion requests with sensitivity, discretion, and urgency. You will not be questioned, judged, or discouraged — we will process your request within 24 hours.
Need Help Right Now?
epg88 is not a counselling service. If you believe you have a gambling problem, we strongly encourage you to seek professional help from a qualified counsellor, therapist, or support organisation. The following resources provide free, confidential support to individuals affected by problem gambling:
119 (24/7 Mental Health Crisis Line — Free, Confidential, Bahasa Indonesia)
International peer-support fellowship for individuals recovering from gambling addiction
Gam-Anon provides support for family members and friends affected by problem gambling
Leading UK charity providing information, advice, and support for problem gamblers
epg88 enforces a strict minimum age requirement of 21 years for all Members. This is non-negotiable. Every account registered on the epg88 platform is subject to mandatory Know Your Customer (KYC) verification, which includes identity document checks (KTP, passport, or driver's licence) and age verification before any withdrawal can be processed.
If we discover that an account has been registered by an individual under the age of 21 — or that an adult account is being used by a minor — we will immediately:
If you believe that a minor has gained access to the epg88 platform, please contact our support team immediately at [email protected]. We take underage gambling extremely seriously and will investigate every report as a matter of priority.
Our FAQ covers common questions about account limits, self-exclusion, and support resources. You can also review our full Terms & Conditions or contact our support team 24/7 for personalised assistance.